The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Een podcast door The Agile Brand
693 Afleveringen
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#493: The Top 3 in-demand marketing jobs for 2024 with Sue Keith, Ceres Talent
Gepubliceerd: 6-3-2024 -
#492: Building and maintaining a culture of customer centricity with Abhii Parakh, Head of Customer Experience at Prudential
Gepubliceerd: 4-3-2024 -
#491: Data collection done right with Sean Falconer, Skyflow
Gepubliceerd: 1-3-2024 -
#490: AI & Great Customer and Employee Experiences with Simonetta Turek, Chief Product Officer at Medallia
Gepubliceerd: 28-2-2024 -
#489: Machine learning in the enterprise with Eric Siegel, Machine Learning Week
Gepubliceerd: 26-2-2024 -
#488: Learning from our data with Matt Swalley, Omneky
Gepubliceerd: 23-2-2024 -
#487: (Actually) great content with generative AI, with Jon Ricketts, AGYL AI
Gepubliceerd: 21-2-2024 -
#486: Igniting customer centricity with Sri Narasimhan, Head of Enterprise Customer Experience at CVS Health
Gepubliceerd: 19-2-2024 -
#485: A winning first-party data strategy with Heidi Bullock, CMO, Tealium
Gepubliceerd: 16-2-2024 -
#484: What it takes to be a category-leading CX brand, with Joe Tyrrell, CEO of Medallia
Gepubliceerd: 14-2-2024 -
#483: Omnichannel and the future of retail with Kristin Schoenstein and Elizabeth Robillard, eTail Palm Springs
Gepubliceerd: 12-2-2024 -
#482: Making phone conversations with customer count, with Ryan Johnson, CallRail
Gepubliceerd: 9-2-2024 -
#481: Customer journey management with Stacy Sherman, Doing CX Right
Gepubliceerd: 7-2-2024 -
#480: Search and the Customer Experience, with David Ting, Zenni Optical
Gepubliceerd: 5-2-2024 -
#479: Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at Pega
Gepubliceerd: 2-2-2024 -
#478: When is headless the right (or wrong) idea? with Liz Spranzani, CTO at Verndale
Gepubliceerd: 31-1-2024 -
#477: Gen AI in the E-commerce Experience with Bernadette Nixon, Algolia
Gepubliceerd: 29-1-2024 -
#476: Digital experiences in physical retail with Sarah Jarvis, Eagle Eye Solutions
Gepubliceerd: 26-1-2024 -
#475: Customer lifetime value for the win, with Neil Hoyne, Chief Strategist at Google
Gepubliceerd: 24-1-2024 -
#474: Increasing speed to improve CX with Doug Rubingh, Sinch MessageMedia
Gepubliceerd: 22-1-2024
Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.
