The CX Leader Podcast | A resource for customer experience leaders
Een podcast door Walker Information - Dinsdagen
340 Afleveringen
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Work Friction: Less is More
Gepubliceerd: 23-4-2024 -
Bonus Content: The Empathetic Frontline
Gepubliceerd: 18-4-2024 -
Encore: Your CX Career
Gepubliceerd: 16-4-2024 -
The Death Care Experience
Gepubliceerd: 9-4-2024 -
Redesigning from Start to Finish
Gepubliceerd: 2-4-2024 -
The CX Conundrum of Benchmarking
Gepubliceerd: 26-3-2024 -
Don't Forget Your Invoice
Gepubliceerd: 19-3-2024 -
The Empathetic Frontline
Gepubliceerd: 12-3-2024 -
Encore: Your Opinion Counts
Gepubliceerd: 5-3-2024 -
The Data that Drives Change
Gepubliceerd: 27-2-2024 -
Products for Your Customers
Gepubliceerd: 20-2-2024 -
AI: The CX Power Tool
Gepubliceerd: 13-2-2024 -
Bonus Content: Becoming Customer Obsessed
Gepubliceerd: 8-2-2024 -
Becoming Customer Obsessed
Gepubliceerd: 6-2-2024 -
Encore: Service Design
Gepubliceerd: 30-1-2024 -
Welcome to 2024
Gepubliceerd: 23-1-2024 -
Open the Box
Gepubliceerd: 16-1-2024 -
Everyone Has a Customer
Gepubliceerd: 9-1-2024 -
Quick Tips Minicast: How many survey types are there?
Gepubliceerd: 4-1-2024 -
Celebrating the Heart of Your Audience
Gepubliceerd: 2-1-2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.