The IT Experience Podcast
Een podcast door HappySignals - Donderdagen
124 Afleveringen
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24. Campari 'Goes a Sip Beyond' by Transforming their Employee Experience
Gepubliceerd: 18-12-2019 -
23. Steps to Happiness in Employee Experience
Gepubliceerd: 12-12-2019 -
22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author
Gepubliceerd: 22-11-2019 -
21. ITIL 4 - High Velocity IT with Mark Smalley
Gepubliceerd: 14-11-2019 -
20. Showing Value of ServiceNow Usage
Gepubliceerd: 8-10-2019 -
19. From IT Cost to Business Value using Employee Experience
Gepubliceerd: 2-9-2019 -
18. $900B was wasted last year in Digital Transformation
Gepubliceerd: 21-8-2019 -
17. Step by Step Guide to Empowering Employee Experience with Oscar Berg
Gepubliceerd: 12-8-2019 -
16. Make your Automation Case with Experience Data
Gepubliceerd: 31-7-2019 -
15. Empathic Building, The Future of Office Work with Tomi Teikko
Gepubliceerd: 22-7-2019 -
14. How do you make a Business Case for Employee Experience measurement?
Gepubliceerd: 10-7-2019 -
13. How does Service Management fit into Employee Experience Equation? Author Jacob Morgan joins for a chat
Gepubliceerd: 8-7-2019 -
12. Top IT Service Management Trends to Watch in 2019 by CIOReview.com
Gepubliceerd: 26-6-2019 -
11. Jesper Hansen from Region Midtjylland, Providing Experience for Hospitals
Gepubliceerd: 18-6-2019 -
10. Fujitsu and Tieto, discussion on MSP's changing world of outsourcing
Gepubliceerd: 10-6-2019 -
9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen
Gepubliceerd: 2-6-2019 -
8. Interview with Alan Norris from ServiceNow
Gepubliceerd: 14-5-2019 -
7. CIO Interview: Virgin Trains, John Sullivan
Gepubliceerd: 7-5-2019 -
6. Employees are different, learn how different profiles behave
Gepubliceerd: 6-5-2019 -
5. Transparency with Experience Data is Crucial
Gepubliceerd: 5-5-2019
Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
