This is Growth!
Een podcast door Daphne Lopes
38 Afleveringen
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Transforming Customer Feedback: 15x more insights to drive better adoption and retention.
Gepubliceerd: 11-4-2025 -
Scaling Customer Success With Gemma Cipriani-Espineira, RVP of Customer Success for Twilio
Gepubliceerd: 13-3-2025 -
How AI is Transforming CS with Elias Torres, CTO Founder of Drift & Agency (Part 3)
Gepubliceerd: 23-1-2025 -
How AI is Transforming CS with Elias Torres, CTO Founder of Drift & Agency (Part 2)
Gepubliceerd: 16-1-2025 -
How AI is Transforming CS with Elias Torres, CTO Founder of Drift & Agency (Part 1)
Gepubliceerd: 9-1-2025 -
6x Engagement, 29% Faster Deals: The Art of Strategic Gifting with Kris Rudeegraap (founder of Sendoso)
Gepubliceerd: 19-12-2024 -
Building Teams That Drive $50M Pipelines and 93% Retention
Gepubliceerd: 21-11-2024 -
10x Your Customer Success Team Using The CRM + AI with Kirsten DiChiappari, VP of CS at VCom Solutions
Gepubliceerd: 31-10-2024 -
Information Clutter is Harming your Customer Success Strategy
Gepubliceerd: 10-9-2024 -
Boost CX Personalisation by 225% using HubSppot, with Paul Weston GM of Product
Gepubliceerd: 22-8-2024 -
Reduce Churn by 95% Within Six Months with Elad Donsky, CEO of Mayple
Gepubliceerd: 11-7-2024 -
CS MasterClass [Bonus Episode]: Mastering a Revenue Generating CSM Role
Gepubliceerd: 9-7-2024 -
CS MasterClass #5: Creating a Revenue Generating Customer Success Team
Gepubliceerd: 25-6-2024 -
CS MasterClass #4: How To Communicate The Value You Deliver
Gepubliceerd: 18-6-2024 -
CS MasterClass #3: Proactively Monitor Risk and Growth Signs
Gepubliceerd: 11-6-2024 -
CS MasterClass #2: Delivering Measurable Value to Customers
Gepubliceerd: 4-6-2024 -
CS MasterClass #1: Defining and Measuring Customer Value
Gepubliceerd: 28-5-2024 -
Season 3: Customer Success MasterClass (Teaser)
Gepubliceerd: 21-5-2024 -
Where Product Management and Customer Success Meet with the founders of Women of CS
Gepubliceerd: 28-11-2023 -
Automate Your Enterprise Business Reviews
Gepubliceerd: 26-10-2023
In this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business. We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.
