336 Afleveringen

  1. Voice UX Design in a generative AI world with Cooper Johnson

    Gepubliceerd: 15-7-2024
  2. Traversing the uncanny valley with Falene McKenna

    Gepubliceerd: 10-7-2024
  3. CSAT and NPS are dead. Good Riddance. With Richard Smullen

    Gepubliceerd: 12-6-2024
  4. How we built AI assistant, Sandy, with loveholidays

    Gepubliceerd: 11-6-2024
  5. The role of AI in music with SoundCloud's Hazel Savage

    Gepubliceerd: 10-6-2024
  6. Unlocking AI use cases with speech recognition with Ricardo Herreros-Symons

    Gepubliceerd: 29-5-2024
  7. New updates from OpenAI: a rundown of GPT-4o and it's impact on CX

    Gepubliceerd: 14-5-2024
  8. Chatbot and LLM Analytics with Eric Griffing

    Gepubliceerd: 10-5-2024
  9. AI that filters voices and soften accents, with Ofer Ronen

    Gepubliceerd: 23-4-2024
  10. Lessons from 21 years in conversational AI with Chris Ezekiel

    Gepubliceerd: 17-4-2024
  11. Using AI to make the job search easier with Total Jobs Group

    Gepubliceerd: 4-4-2024
  12. AI in contact centers trends with Nerys Corfield

    Gepubliceerd: 3-4-2024
  13. The AI Platform Reimagined, with Brandon Nott and Nick Orlando

    Gepubliceerd: 20-3-2024
  14. Lean and process engineering for AI automation with Scott Hamilton

    Gepubliceerd: 6-3-2024
  15. Navigating the CX Maze: Insights from Ian Robertson on VUX World

    Gepubliceerd: 27-2-2024
  16. Microsoft Copilot: Enterprise lessons learned with Pete Kemp

    Gepubliceerd: 23-2-2024
  17. Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

    Gepubliceerd: 9-2-2024
  18. What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

    Gepubliceerd: 7-2-2024
  19. Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

    Gepubliceerd: 23-1-2024
  20. Agony Agent Roundtable #1

    Gepubliceerd: 20-12-2023

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.

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