Why Service Design Thinking
Een podcast door Why Service Design Thinking
26 Afleveringen
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Creating Culture | Claus Raasted
Gepubliceerd: 2-1-2019 -
Developing Confidence as a Designer with Lauren Currie, OBE
Gepubliceerd: 1-11-2018 -
Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller
Gepubliceerd: 1-9-2018 -
Service Design in Government and Public Services | Benjamin Taylor
Gepubliceerd: 1-7-2018 -
Turning a Service into an Experience | Paul Bulencea
Gepubliceerd: 1-5-2018 -
The Business Case for Service Design | Jod Kaftan of Fjord
Gepubliceerd: 1-3-2018 -
Building a Sustainable Business with Systems | Joanna Waterfall
Gepubliceerd: 2-1-2018 -
Towards a Preemptive Social Enterprise | Matthew Manos
Gepubliceerd: 1-11-2017 -
Customer Journey Mapping | Daniel Sunden + John Flitcroft
Gepubliceerd: 1-9-2017 -
Minisode: The Customer Journey of Pizza in 3 Countries
Gepubliceerd: 1-7-2017 -
The Future of Designing for the Customer | Panel Discussion
Gepubliceerd: 1-5-2017 -
Research for Design Insight | Seth Weissman
Gepubliceerd: 1-3-2017 -
Analogous Inspiration From Uncommon Sources | Victoria Vivas
Gepubliceerd: 2-1-2017 -
CASE STUDY - Designing the Entrepreneur's Experience | Jon Leyh of Ruckus Projects
Gepubliceerd: 1-12-2016 -
Service Blueprinting for Customer Engagement | John Ayers
Gepubliceerd: 1-11-2016 -
How to Create a Culture of Innovation | Allen Weaver
Gepubliceerd: 1-10-2016 -
Service Design Network | Jesse Grimes
Gepubliceerd: 1-9-2016 -
CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver
Gepubliceerd: 1-8-2016 -
Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence
Gepubliceerd: 1-7-2016 -
#ServiceDesignDay | Raj Singh on AI in Services
Gepubliceerd: 1-6-2016
Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!
