Designing human experiences - an audio essay from James Buckhouse
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Een podcast door Intercom - Donderdagen
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James Buckhouse, Founder of the Sequoia Creative Lab, shares this short story to inspire and remind us all that we’re never just designing pixels or features or new user flows. We’re designing complements to the human condition, and in the process, there’s a wealth of value to be found in the events happening around us on any given day.