Scale #1 - How to be customer centric in a high growth environment
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Een podcast door Intercom - Donderdagen
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Welcome to Scale, a brand new podcast from Inside Intercom. We're going behind the scenes with today's fastest growing companies to find out how they did it. Up first, we sat down with Leela Srinivasan, the CMO at Survey Monkey. Leela has seen hypergrowth first hand at companies like LinkedIn, Lever and now Survey Monkey and she joined the podcast to tell us why hyper-growth shouldn’t blind you to what’s really important - the customer.
