161: Blended Learning with Business Impact at ANZ – Millie Law

In this episode of Learning Uncut, Millie Law discusses a highly successful blended learning initiative at ANZ Bank that won the 2024 AITD award for best blended learning solution. The program focused on developing business development capabilities among home lending specialists. The solution combined self-paced learning, peer workshops, and practical application, with strong support from internal coaches. Through careful performance consulting, collaboration and a focus on mindset shifts, the program achieved sustained 20-25% improvements in key business metrics. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/161/ Podcast information and more episodes: https://learninguncut.global/podcast/