Shaking Up the Contact Center with AI and Innovation
The CX Pod - Een podcast door Elizabeth Glagowski
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Recent CX award winners Heidi Rote from Jenny Craig USA and Michelle Williams from Dorel Juvenile give an insider’s view of why they believe AI will enhance-rather than replace-the work of associates, and where they see opportunities to further evolve the customer experience. Music: Siesta by Jahzzar; As Colorful as Ever by Broke for Free
