Crack the Customer Code
Een podcast door Adam and Jeannie - Dinsdagen
509 Afleveringen
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003: Experience Action Podcast - Customer Experience Training
Gepubliceerd: 20-12-2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Gepubliceerd: 13-12-2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Gepubliceerd: 12-12-2022 -
500: Bourbon Summit
Gepubliceerd: 29-11-2022 -
499: The Present and Future of CX
Gepubliceerd: 22-11-2022 -
498: Jay Baer, The Need for Speed
Gepubliceerd: 15-11-2022 -
497: Looking Back on CX
Gepubliceerd: 8-11-2022 -
496: Jeff Toister, The Guaranteed Experience
Gepubliceerd: 1-11-2022 -
495: Common CX Mistakes
Gepubliceerd: 25-10-2022 -
494: Jen Bailin, The Bright, Big Future of CX
Gepubliceerd: 18-10-2022 -
493: Special Announcement
Gepubliceerd: 11-10-2022 -
492: Zhecho Dobrev, The Value of Emotions
Gepubliceerd: 4-10-2022 -
491: Answer to Abusive Customers: Shut Down Support?
Gepubliceerd: 27-9-2022 -
490: Deon Nicholas, Human-Centered AI
Gepubliceerd: 20-9-2022 -
489: Customer Health Score
Gepubliceerd: 13-9-2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Gepubliceerd: 6-9-2022 -
487: Season Intro
Gepubliceerd: 5-9-2022 -
486: Bourbon Summit, Season Finale
Gepubliceerd: 19-4-2022 -
485: David Sakamoto, The Power of Transparency
Gepubliceerd: 12-4-2022 -
484: Empathy and Leadership
Gepubliceerd: 5-4-2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
