Customer Support Leaders
Een podcast door Charlotte Ward
Categorieën:
341 Afleveringen
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131: Support’s Relationship to Sales with Jason Cutter
Gepubliceerd: 19-10-2020 -
130: Support’s Relationship to Product with Ashley Sachs
Gepubliceerd: 16-10-2020 -
129: Support’s Relationship to Product with Andrea Saez
Gepubliceerd: 15-10-2020 -
128: Support’s Relationship to Product with Matt Dale
Gepubliceerd: 14-10-2020 -
127: Support’s Relationship to Product with Craig Stoss
Gepubliceerd: 13-10-2020 -
126: Support’s Relationship to Product with Simone Secci
Gepubliceerd: 12-10-2020 -
125: Freelancing in Support with Nicole Jackson
Gepubliceerd: 9-10-2020 -
124: Freelancing in Support with Mo McKibbin
Gepubliceerd: 8-10-2020 -
123: Freelancing in Support with Andrei Kamarouski
Gepubliceerd: 7-10-2020 -
122: Freelancing in Support with Jenny Dempsey
Gepubliceerd: 6-10-2020 -
121: Freelancing in Support with Zeni Bandy
Gepubliceerd: 5-10-2020 -
Bonus - INBOUND 2020
Gepubliceerd: 28-9-2020 -
120: CSAT with Simone Secci
Gepubliceerd: 25-9-2020 -
119: CSAT with Chris Taylor
Gepubliceerd: 24-9-2020 -
118: CSAT with Nicholas Zeisler
Gepubliceerd: 23-9-2020 -
117: CSAT with Mo McKibbin
Gepubliceerd: 22-9-2020 -
116: CSAT with Denise Twum
Gepubliceerd: 21-9-2020 -
115: Support Scope with Mike Redbord
Gepubliceerd: 18-9-2020 -
114: Support Scope with Mo McKibbin
Gepubliceerd: 17-9-2020 -
113: Support Scope with Craig Stoss
Gepubliceerd: 16-9-2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
