Customer Support Leaders
Een podcast door Charlotte Ward
Categorieën:
341 Afleveringen
-
112: Support Scope with Zeni Bandy
Gepubliceerd: 15-9-2020 -
111: Support Scope with Chris Taylor
Gepubliceerd: 14-9-2020 -
110: Fireside with Craig Stoss
Gepubliceerd: 11-9-2020 -
109: Panel: If I Knew Then, What I Know Now….
Gepubliceerd: 4-9-2020 -
108: Fireside with Chris Taylor
Gepubliceerd: 28-8-2020 -
107: Panel: Metrics 2.0
Gepubliceerd: 21-8-2020 -
106: Fireside with Josh Magsam
Gepubliceerd: 14-8-2020 -
105: Panel: Support Leadership 2.0
Gepubliceerd: 7-8-2020 -
104: Fireside with Simone Secci
Gepubliceerd: 31-7-2020 -
103: Panel: Managing Change
Gepubliceerd: 24-7-2020 -
102: Fireside with Ash Rhodes
Gepubliceerd: 17-7-2020 -
101: Panel: Return to Normality
Gepubliceerd: 9-7-2020 -
A Small Announcement
Gepubliceerd: 6-7-2020 -
100: Process Improvement with Alyssa Percell
Gepubliceerd: 3-7-2020 -
99: Process Improvement with Ash Rhodes
Gepubliceerd: 2-7-2020 -
98: Process Improvement with Matt Dale
Gepubliceerd: 1-7-2020 -
97: Process Improvement with Kaylin Bailey
Gepubliceerd: 30-6-2020 -
96: Process Improvement with Denise Twum
Gepubliceerd: 29-6-2020 -
Bonus - A Little Look Back!
Gepubliceerd: 22-6-2020 -
95: First 30 Days with Greg Skirving
Gepubliceerd: 19-6-2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
