Customer Support Leaders
Een podcast door Charlotte Ward
Categorieën:
341 Afleveringen
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From The Archives: 23: Moving from Doing to Leading the Work with Matt Dale
Gepubliceerd: 16-9-2022 -
From The Archives: 17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Gepubliceerd: 9-9-2022 -
From The Archives: 11: Awkward Conversations with Hilary Dudek.
Gepubliceerd: 2-9-2022 -
247: Fireside with Austin Emser
Gepubliceerd: 26-8-2022 -
From The Archives: 5: Empathy with Ash Rhodes
Gepubliceerd: 19-8-2022 -
From The Archives: 220: Building a Team from Scratch with Matt Dale
Gepubliceerd: 12-8-2022 -
From The Archives: 216: Building a Team from Scratch with Ashley Sachs
Gepubliceerd: 5-8-2022 -
From The Archives: 213: Knowledge Management with Simone Secci
Gepubliceerd: 29-7-2022 -
246: Fireside with Ethan Walfish
Gepubliceerd: 22-7-2022 -
From The Archives: 212: Knowledge Management with Cynthia Ng
Gepubliceerd: 15-7-2022 -
From The Archives: 211: Knowledge Management with Aprill Allen
Gepubliceerd: 8-7-2022 -
From The Archives: 210: Fireside with Nicholas Zeisler
Gepubliceerd: 1-7-2022 -
From The Archives: 209: Fireside with Ash Rhodes
Gepubliceerd: 24-6-2022 -
From The Archives: 201: Fireside with Ethan Walfish
Gepubliceerd: 17-6-2022 -
From The Archives: 200: Managing Change with Lauren Rose Eimers
Gepubliceerd: 10-6-2022 -
From The Archives: 196: Managing Change with Lauren Fearn
Gepubliceerd: 3-6-2022 -
From The Archives: 191: The Perfect Support Email with Ethan Walfish
Gepubliceerd: 27-5-2022 -
245: Fireside with Valentina Thoerner
Gepubliceerd: 20-5-2022 -
From The Archives: 181: Startup Support with Zeni Bandy
Gepubliceerd: 13-5-2022 -
From The Archives: 180: Fireside with Valentina Thoerner
Gepubliceerd: 6-5-2022
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
