CX Files

369 Afleveringen

1. Steve Soechtig - Ogilvy Experience - Building Long-Term Customer Relationships With CX

   Gepubliceerd: 21-10-2021
2. Professor Moira Clark - Henley Business School - Customer TLV And Building Back Better CX

   Gepubliceerd: 14-10-2021
3. Tijana Dmitrovic - Contact Service - How To Build A Career In CX

   Gepubliceerd: 7-10-2021
4. Darren Arnold & George Todd - Intersect-HP - Genuine Employee Engagement In CX

   Gepubliceerd: 30-9-2021
5. Jo Causon - ICS - Building Back With Better CX

   Gepubliceerd: 23-9-2021
6. Mark Trimble - Powerland - CX And The Cloud

   Gepubliceerd: 16-9-2021
7. Vidya Ravichandran - Glowtouch - Diversity And Inclusion In CX and BPO

   Gepubliceerd: 9-9-2021
8. Greg Murphy - Instanda - CX And Insurance In The Cloud

   Gepubliceerd: 2-9-2021
9. Gareth Richards - Help With My Visa! - Travel CX After The Pandemic

   Gepubliceerd: 26-8-2021
10. Tanya Sinclair - ChargePoint - How Do We Improve The EV User Experience?

    Gepubliceerd: 19-8-2021
11. Tom Doran - Bupa - WFH CX Strategy Before And After Covid

    Gepubliceerd: 12-8-2021
12. Charlotte Dunsterville - Sure - Managing B2B, B2C, Sales And CX All Together!

    Gepubliceerd: 5-8-2021
13. Mark Walton - Sensée - The Emergency Is Over, Time For WFH To Get Professional

    Gepubliceerd: 29-7-2021
14. Richard Farrand - Conduent - Designing And Transforming For Great CX

    Gepubliceerd: 22-7-2021
15. SPECIAL EDITION: Violence In South Africa

    Gepubliceerd: 16-7-2021
16. Huw Davies - Ozone API - Can Open Banking Improve Bank CX?

    Gepubliceerd: 15-7-2021
17. Numrah Irfan - WatServ - Building Back Better With The Cloud

    Gepubliceerd: 8-7-2021
18. Lian Rowlands - Conversations By Ami - How Can We Improve ChatBots In CX?

    Gepubliceerd: 1-7-2021
19. GigCX Discussion Featuring McKinsey, LiveXchange, and NewAge Products

    Gepubliceerd: 25-6-2021
20. Victor Pereda - Nearsol - How To Implement A New Contact Center

    Gepubliceerd: 17-6-2021