Experience Action
Een podcast door Jeannie Walters, CCXP - Dinsdagen
113 Afleveringen
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Break Down The Silos - or Not?
Gepubliceerd: 29-10-2024 -
Get B2B Partners Aligned with CX
Gepubliceerd: 22-10-2024 -
Prioritize the Right Things
Gepubliceerd: 15-10-2024 -
CX Pulse Check - October 2024
Gepubliceerd: 8-10-2024 -
Small Business CX Advantages
Gepubliceerd: 1-10-2024 -
Insights from Overwhelming Data
Gepubliceerd: 24-9-2024 -
First 100 Days as a CX Leader
Gepubliceerd: 17-9-2024 -
CX Pulse Check - September 2024
Gepubliceerd: 10-9-2024 -
Synergy with CX, EX, UX
Gepubliceerd: 3-9-2024 -
Countdown to CX Day
Gepubliceerd: 27-8-2024 -
Turning Negative Touchpoints into Positive Ones
Gepubliceerd: 20-8-2024 -
So Many Improvements! Where to Start?
Gepubliceerd: 13-8-2024 -
CX Pulse Check - August 2024
Gepubliceerd: 6-8-2024 -
Getting Leaders to CARE about CX
Gepubliceerd: 30-7-2024 -
Customer Service or Customer Experience
Gepubliceerd: 23-7-2024 -
AI in the Employee Experience
Gepubliceerd: 16-7-2024 -
CX Pulse Check - July 2024
Gepubliceerd: 9-7-2024 -
Cybersecurity and CX
Gepubliceerd: 25-6-2024 -
Management or CX Consulting?
Gepubliceerd: 18-6-2024 -
Cross-Functional Communication
Gepubliceerd: 11-6-2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
