Experience Action
Een podcast door Jeannie Walters, CCXP - Dinsdagen
113 Afleveringen
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CX Pulse Check - June 2024
Gepubliceerd: 4-6-2024 -
Setting Clear and Actionable Customer Experience Goals
Gepubliceerd: 28-5-2024 -
Sharing Feedback with Everyone
Gepubliceerd: 21-5-2024 -
Gaining Frontline Buy-In
Gepubliceerd: 14-5-2024 -
CX Pulse Check - April/May 2024
Gepubliceerd: 7-5-2024 -
Elevating the Event Venue Experience
Gepubliceerd: 30-4-2024 -
Strategically Addressing Low-Volume Customer Concerns
Gepubliceerd: 23-4-2024 -
Customer-Facing Employees and CX Buy-In
Gepubliceerd: 9-4-2024 -
Must-Haves for Successful CX Programs
Gepubliceerd: 2-4-2024 -
CX Pulse Check - March 2024
Gepubliceerd: 26-3-2024 -
Balancing Policy with Personalized Experiences
Gepubliceerd: 19-3-2024 -
When Loyalty Programs Go Wrong
Gepubliceerd: 12-3-2024 -
Those Needy Customers!!
Gepubliceerd: 5-3-2024 -
CX Pulse Check - February 2024
Gepubliceerd: 27-2-2024 -
How Much Data Is Too Much?
Gepubliceerd: 20-2-2024 -
Navigating Customer Expectations: Strategies to Weather the Storm and Excel in CX
Gepubliceerd: 13-2-2024 -
Right and Wrong Ways to Use AI in CX
Gepubliceerd: 6-2-2024 -
CX Pulse Check - January 2024
Gepubliceerd: 30-1-2024 -
How Do You Balance Innovation and Simplicity?
Gepubliceerd: 23-1-2024 -
What Influences All Leaders To Care About Customer Experience?
Gepubliceerd: 16-1-2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
