Experts of Experience
Een podcast door Mission.org - Woensdagen
Categorieën:
54 Afleveringen
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#33 The Power of Proximity in Enhancing Customer Experience
Gepubliceerd: 5-6-2024 -
#32 Useful Ways To Think About The Relationship Between Customer and Employee Experience
Gepubliceerd: 29-5-2024 -
#31 The Monumental Power of Genuine Empathy as a CX Tool
Gepubliceerd: 22-5-2024 -
#30 What Are The Biggest CX Mistakes and How To Avoid Them
Gepubliceerd: 15-5-2024 -
#29 How To Achieve Championship Level CX with PGA Tour Superstore's CMO
Gepubliceerd: 8-5-2024 -
#28 AI and the Driving Experience: Enhancing EVs Through Smart Technology
Gepubliceerd: 1-5-2024 -
#27 New Report Reveals Trends and Challenges for the Industry
Gepubliceerd: 24-4-2024 -
#26 Secrets to Great Service at Quick-Service Restaurants
Gepubliceerd: 17-4-2024 -
#25 How Breeze Airways is Proving You Can Create Superior Flying Experiences
Gepubliceerd: 10-4-2024 -
#24 Customer Experience Resurgence: The MoviePass Story
Gepubliceerd: 3-4-2024 -
#23 Building Trust in AR: Niantic's Guide to Transparent Customer Engagement
Gepubliceerd: 27-3-2024 -
#22 Advice for Harmonizing Business-Customer Relationships
Gepubliceerd: 20-3-2024 -
#21 Accessibility in Focus: Fable's CEO Talks Design and Impact
Gepubliceerd: 13-3-2024 -
#20 Insights on Prioritizing Customer Experience for Sustainable Growth
Gepubliceerd: 6-3-2024 -
#19 The Ultimate Guide to Ecommerce CX
Gepubliceerd: 28-2-2024 -
#18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk
Gepubliceerd: 21-2-2024 -
#17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach
Gepubliceerd: 14-2-2024 -
#16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication
Gepubliceerd: 7-2-2024 -
#15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies
Gepubliceerd: 31-1-2024 -
#14 Chris Ho's Secret to The Art of Delegation and Customer Experience
Gepubliceerd: 24-1-2024
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
