Hospitality Academy
Een podcast door Susan Pannozzo
41 Afleveringen
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EP #41 – Creating a Customer Service Culture with Micah Solomon
Gepubliceerd: 15-3-2020 -
EP #40 – Crisis Readiness for the Hospitality Industry
Gepubliceerd: 24-1-2020 -
EP #39 – The Power of Moments with Author Chip Heath
Gepubliceerd: 3-10-2017 -
EP #38 – Legal Rights and Responsibilities of the Innkeeper
Gepubliceerd: 18-7-2017 -
EP #37 – An Open and Shut Case for Cleaning Guest Rooms
Gepubliceerd: 6-7-2017 -
EP #36 – AHLA’s Hotel GM of the Year, Craig Poole
Gepubliceerd: 21-6-2017 -
EP #35 – Secrets to Running an Award Winning Hotel
Gepubliceerd: 6-6-2017 -
EP #34 – Celebrate Service Week at IHG with Jon Wakeman
Gepubliceerd: 22-5-2017 -
EP #2 – Preparing for Hurricane Season
Gepubliceerd: 19-5-2017 -
EP #33 – Rocco Bova Shares Career Advice for Aspiring Hoteliers
Gepubliceerd: 9-5-2017 -
EP #32 – Effective Interviewing Techniques with Jody Rogers
Gepubliceerd: 25-4-2017 -
EP #31 – Career Magic In The Hospitality Industry with Lee Cockerell
Gepubliceerd: 11-4-2017 -
EP #30 – Social Media’s Influence on Hotel Marketing
Gepubliceerd: 22-3-2017 -
EP #29 – Digital Marketing For The Hospitality Industry
Gepubliceerd: 23-2-2017 -
EP #28 – Understanding ADA Laws On Service Animals in Hotels
Gepubliceerd: 2-2-2017 -
EP #27 – Effectively Using Online Feedback and Reviews, with Daniel Craig
Gepubliceerd: 12-1-2017 -
EP #26 – Conquering The Leadership Gap In Hospitality, with Sarah Pittson
Gepubliceerd: 15-12-2016 -
EP #25 – Vacation Home Rental Hospitality, with Ross Twiddy
Gepubliceerd: 17-11-2016 -
EP #24 – Succeeding In Urban Neighborhoods, with Imran Jivani
Gepubliceerd: 28-9-2016 -
EP #23 – The Complete Customer Experience, with Tony Bodoh
Gepubliceerd: 30-8-2016
Sharing hospitality industry tips and advice for hoteliers on a variety of topics designed to make your life a little easier and your operation more profitable. Tune in for regular interviews with hospitality industry professionals with a proven reputation for success.