Hospitality Academy

41 Afleveringen

1. EP #22 – Guest Service Training In a Social Media Era, with Doug Kennedy

   Gepubliceerd: 28-7-2016
2. EP #21 – Rising to the Top of the Hotel Industry with Philippe Leboeuf

   Gepubliceerd: 21-4-2016
3. EP #20 – Handling Difficult Customers, with Michelle Mitchell

   Gepubliceerd: 31-3-2016
4. EP #19 – Becoming a Master of Memory with Timothy Moser

   Gepubliceerd: 9-3-2016
5. EP #18 – Dancing At The Fountain – Insights from the World’s Leading Hoteliers

   Gepubliceerd: 25-2-2016
6. EP #17 – Improving Housekeeping Labor Productivity with David Heath

   Gepubliceerd: 10-2-2016
7. EP #16 – Best Practices For Reaching Your Sales Goals with Doug Kennedy

   Gepubliceerd: 8-1-2016
8. EP #15 – How to Conduct Annual Performance Reviews

   Gepubliceerd: 29-12-2015
9. EP #14 – Human Trafficking and how to Recognize the Signs at your Property

   Gepubliceerd: 23-11-2015
10. EP #13 – Accommodated Scheduling with Adam Peterson

    Gepubliceerd: 6-11-2015
11. EP #12 – Taking a Proactive Approach to Managing your Time

    Gepubliceerd: 29-10-2015
12. EP #11 – Managing Your Online Reputation with Rupesh Patel

    Gepubliceerd: 30-9-2015
13. EP #10 – A Day in the Life of the Frontline Staff with Kelly Long

    Gepubliceerd: 18-9-2015
14. EP #9 – How Leadership Connects to the Bottom Line with Zee Mahmood

    Gepubliceerd: 7-9-2015
15. EP #8 – The Customer Experience Hamburger with Steve DiGioia

    Gepubliceerd: 31-8-2015
16. EP #7 – Applying Acting Skills to Deliver Exceptional Guest Service

    Gepubliceerd: 27-7-2015
17. EP #6 – Industry Training Consultant, Joleen Emery Shares Insights On Training New Hires

    Gepubliceerd: 17-7-2015
18. EP #5 – New Employee On-boarding with GM Scott Sisk

    Gepubliceerd: 10-7-2015
19. EP #4 – Interview with Hotel Quality Consultant, Kim Montijo

    Gepubliceerd: 1-7-2015
20. EP #3 – Steps to prepare for Hurricane Season with Bryan Jackson

    Gepubliceerd: 30-6-2015