The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Afleveringen

1. Pioneer: Highlights from Intercom's first ever AI customer service summit

   Gepubliceerd: 17-10-2024
2. Fin 2: The Next Generation of AI-First Customer Service

   Gepubliceerd: 10-10-2024
3. How strong company culture leads to high customer satisfaction

   Gepubliceerd: 3-10-2024
4. The Nordstrom Way: Embracing change in customer service

   Gepubliceerd: 25-9-2024
5. A day in the life of a conversation designer

   Gepubliceerd: 19-9-2024
6. Built For You: Fin AI Agent is now available over email

   Gepubliceerd: 12-9-2024
7. Leadership's Role in Creating a Customer-Centric Culture

   Gepubliceerd: 9-9-2024
8. A day in the life of a support knowledge manager

   Gepubliceerd: 22-8-2024
9. Defining and evaluating a remarkable customer experience

   Gepubliceerd: 15-8-2024
10. Off Script: Better, faster, cheaper

    Gepubliceerd: 8-8-2024
11. Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

    Gepubliceerd: 1-8-2024
12. Strategies for getting executive buy-in to adopt AI-first CS

    Gepubliceerd: 25-7-2024
13. How to lead your customer service team into the AI future

    Gepubliceerd: 18-7-2024
14. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Gepubliceerd: 4-7-2024
15. Building the future of AI-first customer service

    Gepubliceerd: 27-6-2024
16. Off Script: Reinventing customer service with AI

    Gepubliceerd: 20-6-2024
17. Unlocking customer service's strategic potential with AI

    Gepubliceerd: 13-6-2024
18. Shep Hyken on getting ahead of the competition with exceptional CX

    Gepubliceerd: 6-6-2024
19. Evolving your support org to thrive in the AI era

    Gepubliceerd: 24-5-2024
20. Mapping out the first 90 days with AI-first Customer Service

    Gepubliceerd: 16-5-2024