The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Afleveringen

1. Off Script: Into the future with AI-first Customer Service

   Gepubliceerd: 9-5-2024
2. Exploring customer service career paths in the age of AI

   Gepubliceerd: 2-5-2024
3. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

   Gepubliceerd: 25-4-2024
4. Moment of truth – Fin AI Copilot in practice

   Gepubliceerd: 18-4-2024
5. How Fin AI Copilot changes the game for support teams

   Gepubliceerd: 11-4-2024
6. Introducing Off Script: Des Traynor on the AI revolution

   Gepubliceerd: 4-4-2024
7. Stacy Sherman on how to design customer experiences that drive loyalty

   Gepubliceerd: 28-3-2024
8. Fueling the AI machine with the knowledge it needs

   Gepubliceerd: 21-3-2024
9. How AI is transforming customer service tech stacks

   Gepubliceerd: 7-3-2024
10. Amplitude’s Jenna Elliott on navigating the future of customer success

    Gepubliceerd: 29-2-2024
11. Understanding the changing economics of customer service in the age of AI

    Gepubliceerd: 22-2-2024
12. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Gepubliceerd: 15-2-2024
13. Exploring Intercom's Customer Service Trends Report for 2024

    Gepubliceerd: 1-2-2024
14. Rewind: Jeff Vincent on solving customer problems

    Gepubliceerd: 25-1-2024
15. Intercom on Product: Riding the AI wave in 2024

    Gepubliceerd: 18-1-2024
16. CX leader Camille E. Acey on the evolving dynamics in customer service

    Gepubliceerd: 11-1-2024
17. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

    Gepubliceerd: 4-1-2024
18. Inside Intercom 2023 in Review

    Gepubliceerd: 14-12-2023
19. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

    Gepubliceerd: 7-12-2023
20. Make every call count: The evolution of phone support

    Gepubliceerd: 30-11-2023