The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Afleveringen

1. A day in the life of a conversation designer

   Gepubliceerd: 19-9-2024
2. Built For You: Fin AI Agent is now available over email

   Gepubliceerd: 12-9-2024
3. Leadership's Role in Creating a Customer-Centric Culture

   Gepubliceerd: 9-9-2024
4. A day in the life of a support knowledge manager

   Gepubliceerd: 22-8-2024
5. Defining and evaluating a remarkable customer experience

   Gepubliceerd: 15-8-2024
6. Off Script: Better, faster, cheaper

   Gepubliceerd: 8-8-2024
7. Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

   Gepubliceerd: 1-8-2024
8. Strategies for getting executive buy-in to adopt AI-first CS

   Gepubliceerd: 25-7-2024
9. How to lead your customer service team into the AI future

   Gepubliceerd: 18-7-2024
10. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Gepubliceerd: 4-7-2024
11. Building the future of AI-first customer service

    Gepubliceerd: 27-6-2024
12. Off Script: Reinventing customer service with AI

    Gepubliceerd: 20-6-2024
13. Unlocking customer service's strategic potential with AI

    Gepubliceerd: 13-6-2024
14. Shep Hyken on getting ahead of the competition with exceptional CX

    Gepubliceerd: 6-6-2024
15. Evolving your support org to thrive in the AI era

    Gepubliceerd: 24-5-2024
16. Mapping out the first 90 days with AI-first Customer Service

    Gepubliceerd: 16-5-2024
17. Off Script: Into the future with AI-first Customer Service

    Gepubliceerd: 9-5-2024
18. Exploring customer service career paths in the age of AI

    Gepubliceerd: 2-5-2024
19. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

    Gepubliceerd: 25-4-2024
20. Moment of truth – Fin AI Copilot in practice

    Gepubliceerd: 18-4-2024