The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Afleveringen

1. How Fin AI Copilot changes the game for support teams

   Gepubliceerd: 11-4-2024
2. Introducing Off Script: Des Traynor on the AI revolution

   Gepubliceerd: 4-4-2024
3. Stacy Sherman on how to design customer experiences that drive loyalty

   Gepubliceerd: 28-3-2024
4. Fueling the AI machine with the knowledge it needs

   Gepubliceerd: 21-3-2024
5. How AI is transforming customer service tech stacks

   Gepubliceerd: 7-3-2024
6. Amplitude’s Jenna Elliott on navigating the future of customer success

   Gepubliceerd: 29-2-2024
7. Understanding the changing economics of customer service in the age of AI

   Gepubliceerd: 22-2-2024
8. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

   Gepubliceerd: 15-2-2024
9. Exploring Intercom's Customer Service Trends Report for 2024

   Gepubliceerd: 1-2-2024
10. Rewind: Jeff Vincent on solving customer problems

    Gepubliceerd: 25-1-2024
11. Intercom on Product: Riding the AI wave in 2024

    Gepubliceerd: 18-1-2024
12. CX leader Camille E. Acey on the evolving dynamics in customer service

    Gepubliceerd: 11-1-2024
13. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

    Gepubliceerd: 4-1-2024
14. Inside Intercom 2023 in Review

    Gepubliceerd: 14-12-2023
15. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

    Gepubliceerd: 7-12-2023
16. Make every call count: The evolution of phone support

    Gepubliceerd: 30-11-2023
17. Angel investor Christoph Janz on finding the right opportunities in AI

    Gepubliceerd: 23-11-2023
18. Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

    Gepubliceerd: 16-11-2023
19. How AI is creating support roles, not taking them

    Gepubliceerd: 9-11-2023
20. The story behind the chirp: Intercom’s notification sound

    Gepubliceerd: 2-11-2023