The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Afleveringen

1. Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes

   Gepubliceerd: 6-7-2023
2. Becoming Fin: The story behind the name of our AI chatbot

   Gepubliceerd: 29-6-2023
3. Adapting to the AI revolution in CS: Discussing our 2023 AI report

   Gepubliceerd: 22-6-2023
4. Transforming customer service in healthcare, with health educator Jennifer FitzPatrick

   Gepubliceerd: 15-6-2023
5. From science fiction to reality: Exploring the potential of LLMs

   Gepubliceerd: 8-6-2023
6. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

   Gepubliceerd: 1-6-2023
7. Intercom on Product: The AI revolution and the future of customer service

   Gepubliceerd: 25-5-2023
8. Building AI that works: How to navigate the AI frontier as a product leader

   Gepubliceerd: 17-5-2023
9. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

   Gepubliceerd: 11-5-2023
10. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

    Gepubliceerd: 4-5-2023
11. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

    Gepubliceerd: 27-4-2023
12. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

    Gepubliceerd: 20-4-2023
13. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

    Gepubliceerd: 13-4-2023
14. The great differentiator: How fintech companies are prioritizing great customer service

    Gepubliceerd: 6-4-2023
15. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Gepubliceerd: 30-3-2023
16. CX expert Jon Picoult on shaping memories, not just experiences

    Gepubliceerd: 23-3-2023
17. Conversation starter: A chat about our groundbreaking new AI chatbot

    Gepubliceerd: 14-3-2023
18. The GPT effect: A new era of customer service

    Gepubliceerd: 9-3-2023
19. Intercom on Product: Our manifesto for next-generation customer service

    Gepubliceerd: 2-3-2023
20. Hi, Robot: Intercom interviews ChatGPT

    Gepubliceerd: 23-2-2023