The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Een podcast door Intercom - Donderdagen
466 Afleveringen
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Celebrating Pride: Being out while the world is in
Gepubliceerd: 24-6-2021 -
How Intercom is preparing for a return to the office
Gepubliceerd: 17-6-2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Gepubliceerd: 10-6-2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Gepubliceerd: 3-6-2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Gepubliceerd: 27-5-2021 -
Conversations with friends: 6 highlights from behind the mic
Gepubliceerd: 20-5-2021 -
Gongâs Linda Lin on customer success strategies for moving upmarket
Gepubliceerd: 13-5-2021 -
Rewind: Close.comâs Steli Efti on balancing competition and collaboration in sales
Gepubliceerd: 6-5-2021 -
360Learningâs Joei Chan on embracing innovation as a content marketer
Gepubliceerd: 29-4-2021 -
Calmâs Will Larson on how to build a technical leadership career
Gepubliceerd: 22-4-2021 -
MadKuduâs Francis Brero on how AI can boost conversational support
Gepubliceerd: 15-4-2021 -
Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare
Gepubliceerd: 8-4-2021 -
Wikimedia Foundation COO Janeen Uzzell on future-proofing history
Gepubliceerd: 1-4-2021 -
CX pioneer Jeanne Bliss on building customer-centric businesses
Gepubliceerd: 25-3-2021 -
Built for you E03: Behind conversation topics and custom reports
Gepubliceerd: 18-3-2021 -
Laterâs Farhan Virji on adapting B2C support strategies for B2B teams
Gepubliceerd: 11-3-2021 -
Black Womenâs Business Collective founder Zanade Mann on advocating for your peers
Gepubliceerd: 4-3-2021 -
CX expert Annette Franz on putting the 'customer' in 'customer experience'
Gepubliceerd: 25-2-2021 -
Inter-Women Presents: Karen and Leandra on leadership
Gepubliceerd: 18-2-2021 -
Intercom on Product 13: Defining sustainable innovation
Gepubliceerd: 11-2-2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com