The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Afleveringen

1. Rewind: How Yelp drove down churn by building up customer success

   Gepubliceerd: 22-7-2021
2. IBM's Arin Bhowmick on designing ethical AI

   Gepubliceerd: 15-7-2021
3. Rewind: Matt Rogers on scaling your SaaS business

   Gepubliceerd: 8-7-2021
4. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

   Gepubliceerd: 1-7-2021
5. Celebrating Pride: Being out while the world is in

   Gepubliceerd: 24-6-2021
6. How Intercom is preparing for a return to the office

   Gepubliceerd: 17-6-2021
7. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

   Gepubliceerd: 10-6-2021
8. Intercom on Product: Accelerating your strategy after COVID-19

   Gepubliceerd: 3-6-2021
9. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

   Gepubliceerd: 27-5-2021
10. Conversations with friends: 6 highlights from behind the mic

    Gepubliceerd: 20-5-2021
11. Gong’s Linda Lin on customer success strategies for moving upmarket

    Gepubliceerd: 13-5-2021
12. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Gepubliceerd: 6-5-2021
13. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Gepubliceerd: 29-4-2021
14. Calm’s Will Larson on how to build a technical leadership career

    Gepubliceerd: 22-4-2021
15. MadKudu’s Francis Brero on how AI can boost conversational support

    Gepubliceerd: 15-4-2021
16. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Gepubliceerd: 8-4-2021
17. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Gepubliceerd: 1-4-2021
18. CX pioneer Jeanne Bliss on building customer-centric businesses

    Gepubliceerd: 25-3-2021
19. Built for you E03: Behind conversation topics and custom reports

    Gepubliceerd: 18-3-2021
20. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Gepubliceerd: 11-3-2021