The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Een podcast door Intercom - Donderdagen
Categorieën:
450 Afleveringen
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Kathryn Finney on intersectionality and using your privilege for good
Gepubliceerd: 18-6-2020 -
Inside Intercom X Black Tech Unplugged
Gepubliceerd: 11-6-2020 -
8âČ46âł
Gepubliceerd: 4-6-2020 -
Jonathan Anguelov on Aircallâs $65 million Series C success and the future of the phone call
Gepubliceerd: 28-5-2020 -
Ryan Steinberg on fostering empathetic automation
Gepubliceerd: 21-5-2020 -
H.O.M.E: Entertainment - when all the world's a stage
Gepubliceerd: 14-5-2020 -
Intercom on Product: Understanding your customer is key to good product judgment
Gepubliceerd: 12-5-2020 -
H.O.M.E: Market - when this little piggy stayed home
Gepubliceerd: 7-5-2020 -
H.O.M.E: Off the clock - love, laughter, and life through a lens
Gepubliceerd: 30-4-2020 -
H.O.M.E: Health and wellness in the great indoors
Gepubliceerd: 23-4-2020 -
Revisiting Wootricâs Deepa Subramanian thoughts on measuring the voice of the customer
Gepubliceerd: 16-4-2020 -
Navigating the surge: A customer support roundtable
Gepubliceerd: 9-4-2020 -
The SaaS response - how our peers are responding to COVID-19
Gepubliceerd: 2-4-2020 -
Working together while apart - a remote roundtable
Gepubliceerd: 26-3-2020 -
Bailey Richardson on fostering community creatively in a crisis
Gepubliceerd: 19-3-2020 -
Shep Hyken on fostering the cult of the customer
Gepubliceerd: 12-3-2020 -
The remote rundown: Tips from the experts
Gepubliceerd: 10-3-2020 -
Jasmine Friedl on design, diversity and choosing a different path
Gepubliceerd: 5-3-2020 -
About a bot: The making of Resolution Bot
Gepubliceerd: 27-2-2020 -
Author and product leader Buster Benson on the art of productive disagreement
Gepubliceerd: 20-2-2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com