The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Een podcast door Intercom - Donderdagen

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  1. Ryan Steinberg on fostering empathetic automation

    Gepubliceerd: 21-5-2020
  2. H.O.M.E: Entertainment - when all the world's a stage

    Gepubliceerd: 14-5-2020
  3. Intercom on Product: Understanding your customer is key to good product judgment

    Gepubliceerd: 12-5-2020
  4. H.O.M.E: Market - when this little piggy stayed home

    Gepubliceerd: 7-5-2020
  5. H.O.M.E: Off the clock - love, laughter, and life through a lens

    Gepubliceerd: 30-4-2020
  6. H.O.M.E: Health and wellness in the great indoors

    Gepubliceerd: 23-4-2020
  7. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

    Gepubliceerd: 16-4-2020
  8. Navigating the surge: A customer support roundtable

    Gepubliceerd: 9-4-2020
  9. The SaaS response - how our peers are responding to COVID-19

    Gepubliceerd: 2-4-2020
  10. Working together while apart - a remote roundtable

    Gepubliceerd: 26-3-2020
  11. Bailey Richardson on fostering community creatively in a crisis

    Gepubliceerd: 19-3-2020
  12. Shep Hyken on fostering the cult of the customer

    Gepubliceerd: 12-3-2020
  13. The remote rundown: Tips from the experts

    Gepubliceerd: 10-3-2020
  14. Jasmine Friedl on design, diversity and choosing a different path

    Gepubliceerd: 5-3-2020
  15. About a bot: The making of Resolution Bot

    Gepubliceerd: 27-2-2020
  16. Author and product leader Buster Benson on the art of productive disagreement

    Gepubliceerd: 20-2-2020
  17. Intercom on Product: Why making every day count is key to progress

    Gepubliceerd: 18-2-2020
  18. Scale: Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

    Gepubliceerd: 13-2-2020
  19. From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

    Gepubliceerd: 31-1-2020
  20. Scale: ChartMogul’s Nick Franklin on navigating hypergrowth

    Gepubliceerd: 23-1-2020

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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