The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Een podcast door Intercom - Donderdagen

Donderdagen

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  1. Beyond the hype: Practical advice on building a platform

    Gepubliceerd: 26-9-2019
  2. Close.com's Steli Efti on balancing competition and collaboration in sales

    Gepubliceerd: 19-9-2019
  3. Human-Centered Design Network's Gerry Scullion on inclusive architecture

    Gepubliceerd: 12-9-2019
  4. Intercom on Product 5: Rise of the “keyboard-first” generation

    Gepubliceerd: 5-9-2019
  5. Everything we’ve learned about scaling sales

    Gepubliceerd: 29-8-2019
  6. Intercom’s Jonathon Colman on why content designers should do less

    Gepubliceerd: 22-8-2019
  7. Lean UX author Jeff Gothelf on why design must have a seat at the table

    Gepubliceerd: 15-8-2019
  8. Slack’s Lane Collins on radical convenience in the customer experience

    Gepubliceerd: 8-8-2019
  9. Brex's Michael Tannenbaum on fintech growth strategies

    Gepubliceerd: 1-8-2019
  10. Intercom on Product: The principles behind how we build

    Gepubliceerd: 25-7-2019
  11. New Relic's Mark Weitzel on creating open developer communities

    Gepubliceerd: 18-7-2019
  12. HubSpot’s Michael Redbord on staying in touch with your customers as you scale

    Gepubliceerd: 11-7-2019
  13. Josh Seiden on why your product team should focus on outcome vs. output

    Gepubliceerd: 4-7-2019
  14. Intercom on Product: The most valuable meetings for building product

    Gepubliceerd: 27-6-2019
  15. Slack’s Ceci Stallsmith on marketing your product platform

    Gepubliceerd: 19-6-2019
  16. Box’s Jeetu Patel on becoming a platform company

    Gepubliceerd: 13-6-2019
  17. Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay

    Gepubliceerd: 6-6-2019
  18. Intercom on Product: How we unlock the power of feedback

    Gepubliceerd: 30-5-2019
  19. Measuring the voice of the customer with Wootric's Deepa Subramanian

    Gepubliceerd: 23-5-2019
  20. The story behind building Product Tours

    Gepubliceerd: 16-5-2019

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

Visit the podcast's native language site