The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Afleveringen

1. Engineering principles: Shaping the solution and building in small steps

   Gepubliceerd: 29-9-2022
2. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

   Gepubliceerd: 22-9-2022
3. Emojis mean business: The characters transforming business messaging

   Gepubliceerd: 15-9-2022
4. Intercom on Product: The new dawn of Machine Learning

   Gepubliceerd: 8-9-2022
5. Rewind: Jean Hsu on people-centric management

   Gepubliceerd: 1-9-2022
6. Kinzen’s CEO Mark Little on the fight against disinformation

   Gepubliceerd: 25-8-2022
7. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

   Gepubliceerd: 18-8-2022
8. UserTesting’s Janelle Estes on using human insight to create memorable experiences

   Gepubliceerd: 11-8-2022
9. Let's talk principles: From technical conservatism to connected, modular systems

   Gepubliceerd: 4-8-2022
10. Sanj Bhayro on creating the right foundation to help businesses scale

    Gepubliceerd: 28-7-2022
11. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Gepubliceerd: 21-7-2022
12. Stripe’s James Dyett on a customer-first approach to sales

    Gepubliceerd: 14-7-2022
13. Stark’s CEO Cat Noone on designing accessible products

    Gepubliceerd: 7-7-2022
14. Form specialist Caroline Jarrett on designing surveys that work

    Gepubliceerd: 30-6-2022
15. G2's CMO Amanda Malko on the latest trends in software buying

    Gepubliceerd: 23-6-2022
16. Pride 2022: Being out and bringing people in

    Gepubliceerd: 16-6-2022
17. Intercom’s product principles: Back to the basics

    Gepubliceerd: 9-6-2022
18. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Gepubliceerd: 2-6-2022
19. Intercom on Product: Facing the tech slowdown

    Gepubliceerd: 26-5-2022
20. 2022 CS Benchmark: How support quality impacts businesses

    Gepubliceerd: 19-5-2022