The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Een podcast door Intercom - Donderdagen
Categorieën:
450 Afleveringen
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Rewind: Slack’s Ali Rayl on supporting millions of daily active users
Gepubliceerd: 12-5-2022 -
Let's talk principles: Exploring how we build product at Intercom
Gepubliceerd: 5-5-2022 -
HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel
Gepubliceerd: 28-4-2022 -
Dialling it up: The evolution of phone support
Gepubliceerd: 21-4-2022 -
Rewind: Shopify’s Hana Abaza on sales and marketing
Gepubliceerd: 14-4-2022 -
Oracle’s Catherine Blackmore on the evolution of customer success
Gepubliceerd: 7-4-2022 -
Questioning tech: The past, present, and future of survey tools
Gepubliceerd: 31-3-2022 -
New at Intercom: Hear all about the next generation of customer engagement
Gepubliceerd: 24-3-2022 -
Product evangelist John Cutler on becoming a catalyst for change
Gepubliceerd: 16-3-2022 -
Celebrating International Women's Day 2022: Women who broke the bias
Gepubliceerd: 8-3-2022 -
Growth marketing expert Ramli John on why you’re getting user onboarding wrong
Gepubliceerd: 3-3-2022 -
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
Gepubliceerd: 24-2-2022 -
Velocity's Doug Kessler on bringing the mojo back to content marketing
Gepubliceerd: 17-2-2022 -
2022 customer support trends: How support leaders are adapting
Gepubliceerd: 10-2-2022 -
CX expert Jay Baer on creating experiences that get your customers talking
Gepubliceerd: 3-2-2022 -
How do we feel about being called ‘women in tech’?
Gepubliceerd: 27-1-2022 -
Intercom on Product: Speeding back up when momentum drops
Gepubliceerd: 20-1-2022 -
Benn Stancil, founder of Mode, on how data science can help us make better decisions
Gepubliceerd: 13-1-2022 -
Drata’s CEO Adam Markowitz on creating a culture of cyber security
Gepubliceerd: 6-1-2022 -
2021 in conversation: Learnings from the podcast
Gepubliceerd: 22-12-2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com