Keys To The Shop : Equipping Coffee Shop Leaders

1017 Afleveringen

1. Tips for Conducting Great Staff Meetings

   Gepubliceerd: 13-12-2018
2. 126 : Kids in the Coffee Shop! | An exploration of approaches and best practices from two different cafes on opposite sides of the same specialty coffee coin

   Gepubliceerd: 11-12-2018
3. Patience & Passivity : Career Advice for the Long Game

   Gepubliceerd: 6-12-2018
4. 125 : Confidence in Conflict w/ Kwame Christian : How to use compassionate curiosity in negotiating for your career's and your coffee businesses best interest

   Gepubliceerd: 3-12-2018
5. 124 : Founder Friday! w/ Emi Fukahori, World Brewers Cup Champion and Co-Founder of MAME Coffee in Zurich, Switzerland : Behind her winning performance, the value of community, growing through competi

   Gepubliceerd: 30-11-2018
6. From Barista to Owner | Tim Jones of Liturgy Beverage Company talks about 5 things that helped him on the journey to running his own coffee business!

   Gepubliceerd: 28-11-2018
7. 123 : The 10 Essentials of a Barista Manual! : Writing an effective coffee shop manual, barista communication, management and leadership responsibility, casting vision, details of preparations, servic

   Gepubliceerd: 27-11-2018
8. Thankfulness : The key to joy in the journey

   Gepubliceerd: 22-11-2018
9. 122 : How be a Cash Register Hero : 6 Essential skills to have in order to set up both the customers and your co-workers in the coffee shop to have a great experience / Changing our mindset toward reg

   Gepubliceerd: 20-11-2018
10. Just. Walk. Away. : A critical point of service in the coffee shop that makes a big difference but is hard to do

    Gepubliceerd: 14-11-2018
11. 121 : Working from Your Strengths w/ Lisa Cummings : How to identify both your's and your staff' strengths in the coffee shop, placing people in positions that compliment their talents, affirmation on

    Gepubliceerd: 13-11-2018
12. Gossip: How this toxic element destroys community in the coffee shop and what to do instead

    Gepubliceerd: 8-11-2018
13. The Hospitality Paradox : Preparing for the most critical & perplexing time in retail

    Gepubliceerd: 31-10-2018
14. 120 : Social Media 101 w / Jenn Chen : The most critical elements for coffee companies to consider to have a great on-line presence

    Gepubliceerd: 31-10-2018
15. 119 : Barista Training Masterclass w/ Gwilym Davies : 2009 World Barista Champion, Gwilym Davies joins us to talk hospitality based training, always learning, being ok with being wrong, structuring yo

    Gepubliceerd: 30-10-2018
16. 118 : Founder Friday! w/ Phil & Sebastian Coffee Roasters founders, Phil Robertson and Sebastion Sztabzyb: Entrepreneurship, challenges of getting started, leadership, staffing, maturing as owners

    Gepubliceerd: 26-10-2018
17. Grass Roots Improvement: Tapping into the power of your staffs observations and ideas

    Gepubliceerd: 24-10-2018
18. 117 : Coffee and Cocktails w/ Amanda Whitt : Learning about drink building, guidelines for starting a cocktail program in your coffee shop, tips for great coffee cocktails, what we can learn from the

    Gepubliceerd: 23-10-2018
19. Accommodating Special Requests: Best practice for accommodating customers special requests for their coffee

    Gepubliceerd: 18-10-2018
20. 116 : Understanding Gentrification w/ Dr. Stacey Sutton : A conversation about gentrification and the coffee shop's role in both contributing to it and helping stop it

    Gepubliceerd: 16-10-2018