Keys To The Shop : Equipping Coffee Shop Leaders

1017 Afleveringen

1. Making the Customer the Enemy

   Gepubliceerd: 7-6-2018
2. 093 : U.S. Brewers Cup Champion, Becca Woodard! : Changing systems, inclusivity in the cafe and competition, the importance of a great team, freezing green coffee, talking about flavor as a barista

   Gepubliceerd: 5-6-2018
3. My Favorite Interview Question

   Gepubliceerd: 31-5-2018
4. 092 : Tony “Tonx” Konecny of Yes Plz : Coffee blending, accessibility, challenging orthodoxy, turning customers into connoisseurs, plus some 3rd wave history, and advice for those in retail.

   Gepubliceerd: 29-5-2018
5. 091 : Founder Friday! w/ Talor Browne of Talor & Jorgen

   Gepubliceerd: 24-5-2018
6. Manager's Top 3 : What are the 3 core elements of that contribute to you being a great coffee shop manager?

   Gepubliceerd: 24-5-2018
7. 090 : Researching the Cafe w/ Dr. Jennifer Ferreira : Our social, economic, and environmental impact, the proliferation of 3rd wave shops, community hubs, sustainability, the future of coffee shops

   Gepubliceerd: 22-5-2018
8. Managing Anger : Tips on how to deal with getting angry behind the coffee bar in a healthy way

   Gepubliceerd: 17-5-2018
9. 089 : La Marzocco USA General Manager, Andrew Daday : Leadership, innovation, service, heritage, serving the needs coffee shops

   Gepubliceerd: 15-5-2018
10. 088 : U.S Barista Champion Cole McBride : His coffee career, evolution in competition, advocating for the barista, detail discussion of his winning performance, the real life benefits of competition,

    Gepubliceerd: 8-5-2018
11. 087 : Coffee Masters Champion, Agnieszka Rojewska! : The multi-time Polish Barista champion, Latte Art champion, and now Coffee Masters champion joins us for a conversation about completion, coffee c

    Gepubliceerd: 1-5-2018
12. 086 : Founder Friday! w/ JoEllen Depakakibo of Pinhole Coffee, San Fransisco : Community, coffee career, hospitality, staying connected to purpose

    Gepubliceerd: 27-4-2018
13. 085 : How We Ruin the Specialty Experience : Exploring some of the many small things that make a big impact on the customer experience

    Gepubliceerd: 24-4-2018
14. 084 : Crushing the Rush! : Tips and best practices for baristas and mangers to embrace the busy times in the cafe w/confidence, preparedness, positivity, and excitement to share your great coffee expe

    Gepubliceerd: 17-4-2018
15. 083 : 6 Essential Books for Your Professional Development / Foundational ideas and knowledge that will set you up for success and fulfillment in coffee.

    Gepubliceerd: 10-4-2018
16. 082 : Knowledge & Flavor w/ Cosimo Libardo of Toby's Estate Coffee : The scaleability of specialty, how to give your business depth, flavor is king, the incredible need for knowledge in specialty, wh

    Gepubliceerd: 3-4-2018
17. 081 : Founder Friday! w/ David Schomer, Espresso Vivace / Seattle, WA : 30th Anniversary! How he started, Focus, pursuit of perfect espresso, tons of advice to shop owners, traits of a great barista,

    Gepubliceerd: 30-3-2018
18. 080 : Changing Things in the Cafe: A workflow for refinement : Steps to take in assessing the the need for change and the implementation of change, barista morale, cafe relevancy , communication, red

    Gepubliceerd: 26-3-2018
19. 079 : Interviews from Coffee Fest Baltimore: Retail tips and insights, best practice for maximum learning at events, perspectives on entrepreneurship, the importance of passion and authenticity

    Gepubliceerd: 20-3-2018
20. 078 : Exploring Green Buying & Sensory Analysis w/ Amanda Juris : 2014 U.S. Cup Tasters Champion, Amanda Juris talks with us about her experiences as a green buyer, the role it plays in the value chai

    Gepubliceerd: 13-3-2018