The Customer Experience Podcast
Een podcast door Ethan at BombBomb - Dinsdagen
240 Afleveringen
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159. Sending Videos for Greater Sales Visibility w/ Viveka von Rosen
Gepubliceerd: 21-9-2021 -
158. Creating Customer Impact in Moments That Matter w/ Jacco van der Kooi
Gepubliceerd: 14-9-2021 -
157. Why Repeat Customers May Not Be Loyal Customers w/ Shep Hyken
Gepubliceerd: 4-9-2021 -
156. An Actor’s Guide to Authentic Videos w/ Julie Hansen
Gepubliceerd: 31-8-2021 -
155. How Artificial Intelligence is Driving the Feeling Economy w/ Dr. Roland Rust
Gepubliceerd: 26-8-2021 -
154. The Art & Science of Selling to Prosumers w/ Mario M. Martinez, Jr
Gepubliceerd: 24-8-2021 -
153. Emotional Intelligence & Human-Centered Connection w/ Dan Hill
Gepubliceerd: 17-8-2021 -
152. Creating an Environment of Continuous Coaching w/ Morgan J. Ingram
Gepubliceerd: 10-8-2021 -
151. Creating Holistic and Immersive Experiences w/ Mathew Sweezey
Gepubliceerd: 3-8-2021 -
150. Why Your Virtual Relationships Degrade Over Time w/ Dr. Nick Morgan
Gepubliceerd: 29-7-2021 -
149. A Blissful Approach to Training Customers and Employees w/ Lauren Bailey
Gepubliceerd: 27-7-2021 -
148. Video Messaging and the Next Normal w/ Dan Tyre
Gepubliceerd: 20-7-2021 -
147. The 7 Pillars of Customer Success w/ Wayne McCulloch
Gepubliceerd: 13-7-2021 -
146. Getting Clear on Who You Are and How You Serve w/ Anthony Coundouris
Gepubliceerd: 6-7-2021 -
145. Establishing Core Principles for Yourself and Your Team w/ John Belizaire
Gepubliceerd: 29-6-2021 -
144. An Actor's Guide to Truthful and Honest Videos w/ Tricia Jane Wiles
Gepubliceerd: 24-6-2021 -
143. Hiring and Onboarding Virtual Professionals w/ Daniel Ramsey
Gepubliceerd: 22-6-2021 -
142. Don't Just Personalize, Get Personal w/ Kristina Jaramillo
Gepubliceerd: 15-6-2021 -
141. Understanding the Intersection of CX, UX, and UI w/ Joey Kilrain
Gepubliceerd: 8-6-2021 -
140. Creating Sales and Customer Success Alignment w/ Ethan Beute
Gepubliceerd: 3-6-2021
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
