74 Afleveringen

  1. Redefining Value: A New CX World with Don Peppers

    Gepubliceerd: 15-6-2021
  2. How Retail CX is Evolving

    Gepubliceerd: 7-6-2021
  3. Listen up: How Clubhouse Can Accelerate Customer Engagement

    Gepubliceerd: 18-5-2021
  4. Here's why this Entrepreneur is Excited about CX

    Gepubliceerd: 15-4-2021
  5. CX and COVID-19: Vaccine Strategies that Work

    Gepubliceerd: 5-3-2021
  6. In Their Own Words: Vaccine Patients Share Their Experiences

    Gepubliceerd: 24-2-2021
  7. CX and COVID-19: A Healthcare Leader’s View

    Gepubliceerd: 1-2-2021
  8. Be a Helper: How to Lead through COVID-19 Fatigue

    Gepubliceerd: 14-12-2020
  9. Mobile Commerce 2021: What to Expect

    Gepubliceerd: 6-11-2020
  10. Unlock the Key to Great Customer Conversations

    Gepubliceerd: 29-10-2020
  11. Tell Authentic Stories: A TikTok Marketing Primer

    Gepubliceerd: 1-10-2020
  12. CX Bites: The Best of Customer Experience Insights

    Gepubliceerd: 14-9-2020
  13. CEOs Reimagine Business in a Post-Pandemic World

    Gepubliceerd: 4-8-2020
  14. Regalix TV Feature: Leadership Strategies for Digital Transformation Success

    Gepubliceerd: 6-7-2020
  15. Healthcare CX’s New Reality: What to Expect

    Gepubliceerd: 7-5-2020
  16. A Direct-to-Consumer Retail Roadmap

    Gepubliceerd: 26-2-2020
  17. Collections: Turn a Negative Interaction Into a Positive Customer Experience

    Gepubliceerd: 11-2-2020
  18. NRF 2020: What is the Future of Work?

    Gepubliceerd: 29-1-2020
  19. Research: Balance Privacy With Personalization to Deliver Great Experiences

    Gepubliceerd: 6-1-2020
  20. Delivery Route Planning: A Hotbed for Innovation

    Gepubliceerd: 10-12-2019

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"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.

Visit the podcast's native language site