The CX Pod
Een podcast door Elizabeth Glagowski
74 Afleveringen
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Redefining Value: A New CX World with Don Peppers
Gepubliceerd: 15-6-2021 -
How Retail CX is Evolving
Gepubliceerd: 7-6-2021 -
Listen up: How Clubhouse Can Accelerate Customer Engagement
Gepubliceerd: 18-5-2021 -
Here's why this Entrepreneur is Excited about CX
Gepubliceerd: 15-4-2021 -
CX and COVID-19: Vaccine Strategies that Work
Gepubliceerd: 5-3-2021 -
In Their Own Words: Vaccine Patients Share Their Experiences
Gepubliceerd: 24-2-2021 -
CX and COVID-19: A Healthcare Leader’s View
Gepubliceerd: 1-2-2021 -
Be a Helper: How to Lead through COVID-19 Fatigue
Gepubliceerd: 14-12-2020 -
Mobile Commerce 2021: What to Expect
Gepubliceerd: 6-11-2020 -
Unlock the Key to Great Customer Conversations
Gepubliceerd: 29-10-2020 -
Tell Authentic Stories: A TikTok Marketing Primer
Gepubliceerd: 1-10-2020 -
CX Bites: The Best of Customer Experience Insights
Gepubliceerd: 14-9-2020 -
CEOs Reimagine Business in a Post-Pandemic World
Gepubliceerd: 4-8-2020 -
Regalix TV Feature: Leadership Strategies for Digital Transformation Success
Gepubliceerd: 6-7-2020 -
Healthcare CX’s New Reality: What to Expect
Gepubliceerd: 7-5-2020 -
A Direct-to-Consumer Retail Roadmap
Gepubliceerd: 26-2-2020 -
Collections: Turn a Negative Interaction Into a Positive Customer Experience
Gepubliceerd: 11-2-2020 -
NRF 2020: What is the Future of Work?
Gepubliceerd: 29-1-2020 -
Research: Balance Privacy With Personalization to Deliver Great Experiences
Gepubliceerd: 6-1-2020 -
Delivery Route Planning: A Hotbed for Innovation
Gepubliceerd: 10-12-2019
"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.