74 Afleveringen

  1. Marketers Get Schooled on Analytics

    Gepubliceerd: 5-7-2018
  2. Meet the “Chat Avengers”

    Gepubliceerd: 14-6-2018
  3. Find Your Authentic Voice

    Gepubliceerd: 22-5-2018
  4. Are You Taking Employees for Granted?

    Gepubliceerd: 18-4-2018
  5. On the Internet, no one knows you’re a Bot

    Gepubliceerd: 3-4-2018
  6. “Know Me Now” in the Age of AI

    Gepubliceerd: 29-3-2018
  7. Customer Delight Doesn’t Pay

    Gepubliceerd: 21-2-2018
  8. Tell Me a Story

    Gepubliceerd: 15-1-2018
  9. Behind the Beard: 5 Minutes With Santa Claus

    Gepubliceerd: 11-12-2017
  10. The Ultimate CX Ambassador: Santa Claus

    Gepubliceerd: 8-12-2017
  11. “People Marketing” Strategies for the 21st Century Customer

    Gepubliceerd: 20-11-2017
  12. Demystifying AI to Create Magic Moments

    Gepubliceerd: 2-11-2017
  13. Voices From the Customer Front Lines

    Gepubliceerd: 11-10-2017
  14. Your Innovative Marketing Tech Doesn't Matter

    Gepubliceerd: 21-9-2017

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"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.

Visit the podcast's native language site