The Delighted Customers Podcast with Mark Slatin
Een podcast door Mark Slatin | The Agile Brand - Donderdagen
130 Afleveringen
-
#129 First Look: AI Hosts Dive into the Trusted Guide Roadmap™ Master Class
Gepubliceerd: 4-4-2025 -
#128 Navigating the Power Core: A Strategic Approach to Customer Experience
Gepubliceerd: 27-3-2025 -
#127 Balancing AI and Human Interactions
Gepubliceerd: 21-3-2025 -
#126 Conquer Churn with Journey Mapping: Strategies for Customer Retention
Gepubliceerd: 13-3-2025 -
#125 Inside LinkedIn: Designing Value for Members and Customers
Gepubliceerd: 6-3-2025 -
#124 The Secret Ingredient to Customer Delight
Gepubliceerd: 27-2-2025 -
#123 Stuck? Unlock Trust to Get Approval!
Gepubliceerd: 20-2-2025 -
#122 Support, Don't Solve: Empowering Leaders to Create Authentic Spaces
Gepubliceerd: 13-2-2025 -
#121 Achieving Value Realization with a CX Toolkit
Gepubliceerd: 6-2-2025 -
#121 Understanding Customer Value
Gepubliceerd: 30-1-2025 -
#120 Strategies for Integrating AI in CXM from a Marketing Legend
Gepubliceerd: 23-1-2025 -
#119 The Impact of Partnerships on Customer Experience
Gepubliceerd: 16-1-2025 -
#118 Innovative AI Solutions for CX with Marbue Brown
Gepubliceerd: 9-1-2025 -
# 117 From Harvard to CX Excellence: Lessons from the Classroom
Gepubliceerd: 2-1-2025 -
#116 ACSI Insights: Linking Satisfaction to Business Outcomes with Forrest Morgeson, PhD
Gepubliceerd: 26-12-2024 -
#115 From Speedometers to Engines: Transforming CX with Tom DeVries
Gepubliceerd: 19-12-2024 -
#114 Mastering Change by Building Stakeholder Relationships
Gepubliceerd: 12-12-2024 -
#113 Enhancing Customer Satisfaction: Microsoft's UX Strategies
Gepubliceerd: 5-12-2024 -
#112 Delivering on Customer Expectations at Experian with Tanya Thomas, CCXP
Gepubliceerd: 28-11-2024 -
#111 Lessons from the "FIGS Love" Initiative and Beyond
Gepubliceerd: 21-11-2024
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
