CX Files
Een podcast door Mark Hillary and Peter Ryan - Donderdagen
Categorieën:
369 Afleveringen
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Andreas Helland - Atender Group- Delivering Nordics CX From Málaga In Spain
Gepubliceerd: 20-6-2024 -
Stephen Loynd - TrendzOwl - AI And Innovation In The USA
Gepubliceerd: 13-6-2024 -
Erin Broecker - Teleperformance - Using Content To Learn More About CX
Gepubliceerd: 6-6-2024 -
Michael Morrison - NCRI Inc - CX And BPO Trends In Canada
Gepubliceerd: 30-5-2024 -
Aymen Ismail - smart - Creating Smart Cars And Building Great Customer Relationships
Gepubliceerd: 22-5-2024 -
Seandette Wiltshire - The Contact Hub - CX and BPO Is Taking Off In Barbados
Gepubliceerd: 16-5-2024 -
Steve Mosser - Sensée - Flexible WFM & Total Footprint Optimization
Gepubliceerd: 9-5-2024 -
CX Outsourcers Atlanta - Immediate Feedback From The Conference Floor
Gepubliceerd: 2-5-2024 -
Chris Gillen - A Closer Look - CX With AI And Humans Working Together
Gepubliceerd: 29-4-2024 -
Alex Muñoz - Hispanic Media Center - The Complexity Of CX For The Hispanic Community In The USA
Gepubliceerd: 25-4-2024 -
Barry Winkless - Future of Work Institute - Creating Attractive Destinations For Talent
Gepubliceerd: 22-4-2024 -
Paula Kennedy Garcia - CX Digital Delivery
Gepubliceerd: 18-4-2024 -
Alex Mead - Total CX - Bahrain For Nearshore And Offshore CX
Gepubliceerd: 11-4-2024 -
Nirali Amin - LivePerson - The State Of Customer Conversations And The AI Gap
Gepubliceerd: 4-4-2024 -
Chris Hague - yoummday - CCW Berlin Feedback And The Future Of CX
Gepubliceerd: 28-3-2024 -
Rod Jones - "75 Not Out" And Looking Back At Half A Century Of CX
Gepubliceerd: 21-3-2024 -
Matt Kendall - BPO Bullhorn - A New Newsletter For The BPO & CX Community
Gepubliceerd: 14-3-2024 -
Dr Lollie Mancey - UCD Innovation Academy - Resilience And Work/Life Balance In The CX Workplace
Gepubliceerd: 7-3-2024 -
Bruce Winder - The Future Opportunities And Challenges For CX In Retail
Gepubliceerd: 29-2-2024 -
Vaishali Dialani - Konabos - CX And Data-Driven Analytic Decisions
Gepubliceerd: 22-2-2024
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
