Experience Action
Een podcast door Jeannie Walters, CCXP - Dinsdagen
113 Afleveringen
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The Art of CX Leadership
Gepubliceerd: 15-4-2025 -
CX Pulse Check - April 2025
Gepubliceerd: 8-4-2025 -
Turning Employee Insights into Customer Experience Breakthroughs
Gepubliceerd: 1-4-2025 -
Event Planning and CX
Gepubliceerd: 25-3-2025 -
Build Your CX Scorecard
Gepubliceerd: 18-3-2025 -
CX Pulse Check - March 2025
Gepubliceerd: 11-3-2025 -
What Do Customers Want?
Gepubliceerd: 4-3-2025 -
Get the CX Executive Role
Gepubliceerd: 25-2-2025 -
Storytelling to Connect with Customers
Gepubliceerd: 18-2-2025 -
CX Pulse Check - February 2025
Gepubliceerd: 11-2-2025 -
Commodities and Customer Experience
Gepubliceerd: 4-2-2025 -
Inclusive Communications and Training
Gepubliceerd: 28-1-2025 -
CX Pulse Check - January 2025
Gepubliceerd: 21-1-2025 -
CX Wins from 100 Episodes
Gepubliceerd: 14-1-2025 -
5 Year-End Reflection Questions
Gepubliceerd: 17-12-2024 -
Misaligned Customer Expectations
Gepubliceerd: 10-12-2024 -
CX Pulse Check - December 2024
Gepubliceerd: 3-12-2024 -
Mission and Vision in CX Strategy
Gepubliceerd: 19-11-2024 -
Turning Negative Feedback Into Actionable Insights
Gepubliceerd: 12-11-2024 -
CX Pulse Check - November 2024
Gepubliceerd: 5-11-2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
