31 Afleveringen

  1. 15 • Managing abrasive leadership behaviour

    Gepubliceerd: 18-3-2025
  2. 14 • Active bystandership - how bystander behaviour changes workplace culture

    Gepubliceerd: 25-2-2025
  3. 13 • Women in leadership - policing, professionalism and sexual harassment

    Gepubliceerd: 21-1-2025
  4. 12 • Bullying's impact on the human brain - harms caused and hopes for recovery

    Gepubliceerd: 17-12-2024
  5. 11 • Mental health stigma in emergency services

    Gepubliceerd: 10-12-2024
  6. 10 • Firefighter resiliency - we're in it together

    Gepubliceerd: 26-11-2024
  7. 9 • Fire and Rescue service culture - how leaders shape the fire service family

    Gepubliceerd: 12-11-2024
  8. 8 • Banter, bullying, harassment or discrimination?

    Gepubliceerd: 29-10-2024
  9. 7 • Apologies. "Sorry" seems to be the hardest word

    Gepubliceerd: 15-10-2024
  10. 6 • The predictable cycle of workplace bullying : patterns and consequences

    Gepubliceerd: 2-10-2024
  11. 5 • Sexual harm in the emergency services

    Gepubliceerd: 18-9-2024
  12. 4 • Workplace bullying: Safety in numbers

    Gepubliceerd: 4-9-2024
  13. 3 • Organisation responses to workplace bullying - silencing or supporting complainants?

    Gepubliceerd: 21-8-2024
  14. 2 • Workplace bullying and HR: A view from the inside

    Gepubliceerd: 7-8-2024
  15. 1 • Life at the Sharp End–A podcast to inspire and inform

    Gepubliceerd: 29-7-2024
  16. Learning from little things makes a big impression

    Gepubliceerd: 31-7-2021
  17. The ABC of effective online service

    Gepubliceerd: 30-6-2021
  18. Powering online customer channel shift

    Gepubliceerd: 23-5-2021
  19. Online customer service - a story of relationship breakdown

    Gepubliceerd: 1-4-2021
  20. Multi-channel customer disservice

    Gepubliceerd: 23-2-2021

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Life at the Sharp end is a podcast full of insights and interviews to help people who want to do their best at work. People who want to learn from others and hear about best-practice tools and techniques to help you create safe, respectful and high-performing workplace cultures. People like you - whether you’re in a leadership role or at the front-line. Wherever you work, you’ll have stories to tell about what it’s like to experience Life at the Sharp End.

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